First Psychology Assistance is able to offer a range of in-house training courses delivered by highly experienced practitioner psychologists, psychological therapists or psychological coaches. Our in-house training courses last approximately three hours, and are designed to draw on cutting edge theory and practice to enable attendees to gain both a solid understanding of the issues at hand, as well as practical experience in implementing key techniques and strategies.
Our range of in-house training courses includes the following:
Mental Health at Work
Focusing on providing a basic understanding of the issues relating to identifying and managing mental health issues at work. Topics include: identifying common types of mental health difficulty; key signs and symptoms; understanding suicide and risk; how to help - and what not to do; mitigating the impact of mental health difficulties on colleagues; examining sample scenarios and identifying appropriate responses.
Who should attend: managers, leaders, team leaders, supervisors, those in a position of responsibility for others
The Stress Factor
Focusing on understanding the causes and nature of stress, and identifying useful strategies in stress management for yourself and others. Topics include: the psychological and physiological basis of the stress response; common symptoms of stress and its 'vicious circles'; identifying different stress 'personalities' (what's yours?); using the 4 'A's of stress management to develop a stress action plan; working with employees and colleagues to manage organisational stress.
Who should attend: employees in stressful roles, employees with a history of difficulties managing stress, managers, supervisors, team leaders.
Focus, Performance and Wellbeing - Lessons From Elite Sports Performers
Exploring the world of high performance sports performers to identify effective strategies for maximising performance and maintaining well-being in the context of high expectations and goals. Topics include: understanding the demands of high-performance; developing and maintaining focus - cognitive and behavioural techniques; choking and performance anxiety; marginal gain in performance development; well-being and consistency in performance; applying lessons from elite sports in other contexts.
Who should attend: high performing employees, high potential employees, managers, leaders, team leaders, supervisors
Assertiveness/Confidence Building for Women
Providing effective strategies to develop assertiveness and increase confidence in women. Topics include: assertiveness and confidence in women - expectation and culture; assertive not aggressive; saying no; common traps and difficulties in being assertive; practising assertiveness skills; self-doubt and confidence erosion; cognitive behavioural strategies to manage the 'inner critic'; self validation and self-support; managing difficult situations.
Who should attend: women who are managers, leaders, team leaders, supervisors, high potential employees
(we are also able to offer a generic assertiveness/confidence building course for both men and women, or a course focused on assertiveness/confidence building from men)
Managing Difficult People
Focusing on different personality styles to identify what a 'difficult' person may be, and explore potential strategies to manage such individuals effectively. Topics include: understanding personality - trait, style and pathology; personality as interaction - who we find difficult and why; common types of 'difficult' personality styles at work - hostile; self-aggrandising; passive-aggressive; over-anxious/perfectionist; blamer/ complainer; effective strategies for managing each difficult personality style; mitigating the impact of difficult people on colleagues.
Who should attend: managers, team leaders, supervisors
Managing Conflict at Work
Providing evidence based and effective strategies for managing conflict in the workplace, within teams and between individuals. Topics include: identifying conflict - signs and symptoms in the workplace; common types of conflict at work - patterns and effects; psychological factors and conflict - individual and group level; conflict as opportunity - when not to step in; skills in managing conflict - The GULP model; Get a handle; Understand the motivation; decide what Level; Pursue the action. Example conflict scenarios and role play.
Who should attend: managers, leaders, team leaders, supervisors
Effective Listening Skills
Focusing upon the practical development of effective listening skills for those in people-focused roles. Topics include: what is effective 'listening'; active and passive modes in listening; learning about key active listening techniques - paraphrasing, reflecting back, summarising; avoiding offering advice/opinion; the role of silence; listening and anger/aggression; practising effective listening through role play.
Who should attend: those in a people-facing role, managers, team leaders, supervisors
Exploring the nature and practice skills involved in motivational interviewing (MI) in organisational contexts to support change. Topics include: what is motivational interviewing (MI); the pro's and con's of an MI approach; the use of active listening in MI; the four elements of MI; engaging; focusing; evoking; planning; examining and resolving amibivilance; practice using motivational interviewing techniques.
Who should attend: managers, leaders, team leaders, supervisor
Bespoke Training Courses
We are able to design and deliver bespoke training courses on any areas in the field of psychological well-being or people development. First Psychology Assistance has one of the largest faculties of applied psychological experts in the country, and is therefore able to undertake bespoke training commissions in a broad range of areas.